According to the U.S. Travel Insurance Association, 1 in 6 Americans experiences issues during their vacation plans. These range from medical conditions, severe weather and mechanical issues. AAA warns that the majority of U.S. vehicles are at a higher-than-average risk for a breakdown. This is because older/used vehicles are twice as likely to end up stranded on the side of …
“Are Your Customers Ready for Summer?”
School is out, the weather is warm and many of your customers are ready for a little R&R; however, are they REALLY ready? For many people, vacations are planned well in advance. The location is picked, the budget is planned, the itineraries are put together, the house/dog sitter is scheduled, the passports are up to date and the new summer …
“Sticking to a Vehicle Budget”
In April we discussed “T.M.I”, (or too much information). Knowing your VSC product will allow you to match the features of the CU Certified VSC to your members’ needs. However, it’s possible to “oversell” and confuse your member with too much information. You can tell if you’re giving too much information and your member is losing interest when they don’t …
“Personalized Payment Protection”
Most financial institutions offer similar products and services. Your customers choose your financial institution for a variety of reasons. Yes, price is important; however, you still get loan business even if your loan rates may be a little higher than the competition. There are many reasons why your customers like doing business with you. The long-term relationship they have with …
“What is AOL?”
Your job consists of many things; however, each opportunity you have with a customer is another chance to build a relationship and identify how your product and services may benefit them. Whether offering lending products, time saving customer services, or opening new accounts, it’s imperative to determine what your customer’s current and/or future financial needs may be. The opportunity to …
“Leading Cause of Accidental Disability in the United States” Part Two: Short Term Disabilities
The October newsletter focused on how financially debilitating a long-term disability may have on an individual and their family. Previously mentioned, accidental disabilities are not planned, some are long term; however, many are short term. Either long or short, an accidental disability may cause financial hardship that could last for months or years. As promised, this month, we will spot-light …
“Leading Cause of Accidental Disability in the United States”
Last month we focused on the leading causes of death in the United States. As traumatic as death may be, accidental disabilities may also be devastating. Accidental disability is not planned, may be short or long term, and may have physical, psychological and financial impact. Many employers and/or insurance companies are putting “Wellness Programs” in place to encourage good health …
“What are Your Sales Values”?
Sales professionals talk a lot about the importance of having a personal value proposition. Let’s not confuse a “value proposition” with selling values. Selling values are what you bring into the customer relationship and are based on your personal values; such as, how you approach your job or how you treat the people around you. It’s important to remember that …
“Benefits of Group Credit Insurance”
Many customers don’t understand how the Payment Protection Insurance (PPI) you offer differs from other insurance. What they can’t identify with, they are skeptical of and will reject hearing about the benefits of protecting their debt. The first thing to remember when discussing the benefits of Payment Protection, is to explain to your customer that your product “does not” take …
“Protection When Unintentional Injuries Occur”
Some of the most common types of unintentional injuries include: motor vehicle accidents, suffocation, drowning, poisoning, fire/burns, falls, sports and recreation. Most do not happen on the job; however, they may impact job performance putting your customer at risk for wage reduction. Payment Protection helps your customer to stay focused on getting better and not to worry about debt. They …