LIS Group Newsletter

Most financial institutions offer similar products and services. Your customers choose your financial institution for a variety of reasons. Yes, price is important; however, you still get loan business even if your loan rates may be a little higher than the competition. There are many reasons why your customers like doing business with you. The long-term relationship they have with …

Your job consists of many things; however, each opportunity you have with a customer is another chance to build a relationship and identify how your product and services may benefit them. Whether offering lending products, time saving customer services, or opening new accounts, it’s imperative to determine what your customer’s current and/or future financial needs may be. The opportunity to …

The October newsletter focused on how financially debilitating a long-term disability may have on an individual and their family. Previously mentioned, accidental disabilities are not planned, some are long term; however, many are short term. Either long or short, an accidental disability may cause financial hardship that could last for months or years. As promised, this month, we will spot-light …

Last month we focused on the leading causes of death in the United States. As traumatic as death may be, accidental disabilities may also be devastating. Accidental disability is not planned, may be short or long term, and may have physical, psychological and financial impact. Many employers and/or insurance companies are putting “Wellness Programs” in place to encourage good health …

Sales professionals talk a lot about the importance of having a personal value proposition. Let’s not confuse a “value proposition” with selling values. Selling values are what you bring into the customer relationship and are based on your personal values; such as, how you approach your job or how you treat the people around you. It’s important to remember that …

Many customers don’t understand how the Payment Protection Insurance (PPI) you offer differs from other insurance. What they can’t identify with, they are skeptical of and will reject hearing about the benefits of protecting their debt. The first thing to remember when discussing the benefits of Payment Protection, is to explain to your customer that your product “does not” take …

Some of the most common types of unintentional injuries include: motor vehicle accidents, suffocation, drowning, poisoning, fire/burns, falls, sports and recreation. Most do not happen on the job; however, they may impact job performance putting your customer at risk for wage reduction. Payment Protection helps your customer to stay focused on getting better and not to worry about debt. They …

COVID-19 has changed the landscape as it pertains to causes of death. The third cause of death in 2020 was COVID-19 related and with the Delta and Omicron variants, 2021 will see an increase. Here’s what the CDC listed as the top five causes of death in 2020. • Heart disease • Cancer • COVID-19 • Accidents (unintentional injuries) • …

Like many banks in your market, you may be offering the same products and services; however, what makes your financial institution different is “you”! The relationship you have with your customers may increase product and referral opportunities. Many of your products, such as Payment Protection, may be intangible. Customers can’t see or touch Payment Protection. That’s where “you” make the …

This may be perhaps a “tongue in cheek” way to start this month’s Payment Protection Training and Information Blog; however, not a laughing matter for many families who have been left with thousands of dollars of debt upon the death of their loved one. *Credit.com research, reported on May 20, 2021, found that 73% of people had outstanding debt at …